← Back to Home

Help, Terms & Privacy

Effective September 7, 2026. This page explains how to use this website and how Imprint Supply INC handles information submitted through it.

Using This Website

  1. Browse or search the catalog and open a product to review available details.
  2. Confirm the item number, quantity, color, imprint method, and delivery destination before requesting a quote.
  3. If you cannot find the item you need, use our Product Sourcing Request.

Quotes & Customization

A quote request is not an order or a promise of price, inventory, production time, or delivery. Final terms are confirmed in a written quote, proof, purchase order, or other agreement accepted by both parties.

Please review the item number, quantity, color, imprint location, artwork version, setup charges, freight, taxes, samples, packaging, and delivery date before approving an order. Production time and transit time are calculated separately.

This website does not accept online payments. A private quote or artwork link allows access to the related record but is not an identity-verification or electronic-signature service.

File Uploads

Product sourcing accepts JPG, PNG, and WebP files, up to five images and 5 MB per image. Upload only files you own or are authorized to use. Do not upload payment-card data, government identification, health information, or other sensitive personal information.

Reference images are used to understand your request. They are not automatically published and do not authorize reproduction of protected logos, artwork, or product designs.

Privacy Policy

Information We Collect

When you request a quote, source a product, or contact us, we collect the information you provide, which may include your name, business email, company, phone number, product selections, quantities, deadlines, customization details, messages, and uploaded reference images. Company and phone fields are optional unless clearly marked otherwise.

How We Use Information

We use submitted information to respond to requests, prepare and revise quotes, source products, review artwork, coordinate orders, maintain business records, prevent misuse, and improve website operations.

How We Disclose Information

We may disclose information to service providers and business partners that help us operate the website, prepare quotes, source or manufacture products, review artwork, arrange shipping, or comply with law. We do not sell personal information or share it for cross-context behavioral advertising.

Retention & Security

We retain information only as long as reasonably necessary for the purposes described above, our business records, dispute resolution, and legal obligations. We use reasonable administrative and technical safeguards, but no transmission or storage system is completely secure.

Your Choices

You may request access, correction, or deletion of personal information by emailing info@eimprintusa.com. We may verify your identity and may retain information where permitted or required by law. We will not discriminate against you for exercising applicable privacy rights.

Children

This business-to-business website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Cookies & Local Storage

The site may use essential browser storage for your quote cart and interface preferences. Administrative sign-in uses session storage. Clearing browser data may remove local cart information but does not delete a request already submitted to us.

External image or link providers may receive technical request data such as your IP address and browser information when their content loads or you follow a link. Their own privacy policies apply.

Intellectual Property

Third-party names, trademarks, product images, and descriptions remain the property of their respective owners. Their appearance does not imply ownership, endorsement, or affiliation. Editing, retouching, or using artificial intelligence on an image does not create permission to use the underlying work, trademark, or design.

To report a rights concern, email the page URL, item number, supporting details, and your contact information to info@eimprintusa.com.

Terms of Use

By using this website, you agree to provide accurate information and not to impersonate others, infringe intellectual-property rights, upload malicious files, send spam, attempt unauthorized access, or interfere with website operation.

Catalog content may change and may contain errors or incomplete supplier information. Product colors shown on a screen may vary from actual products. Written order documents control over website content if there is a conflict.

Payment terms, samples, proof approval, production, shipping, inspection, cancellation, returns, and quality claims are governed by the written quote or order documents accepted for the transaction. Nothing on this page limits rights or responsibilities that cannot legally be limited.

We may update these terms and this privacy policy by posting a revised effective date. Continued use after an update means the revised website terms apply to later use.

Contact & Privacy Requests

Imprint Supply INC
+1 (650) 841-2702
info@eimprintusa.com

Include the relevant item or request number when available. Do not send unrelated sensitive information.